Handling Difficult People Training Course for Ohio Security Guards
The entire course is online! All of the lessons can be taken at any time of the day or night. The student sets the time to learn without the hassle of restricted classroom hours or limited space. Complete each lesson at your pace and when it is convenient for you. Each lesson is on-demand.
At the end of this course the student will be issued a Certificate of Completion.
Length: 60-minutes
Cost: $14.99
Overdue Courses
Students have 30-days (1-month) to complete the course. Once a course is marked "Overdue" access to the course is removed, no extensions are given, and no refunds apply.
Online Course Completion
Certificates and forms:
- Certificate of Completion.
Downloadable from the Transcripts page.
Handling Difficult People
Back to top- Summarize four specific reasons why consumers may become violent.
- Identify personal reactions to confrontation.
- Describe personal Risk Factors related to violent behavior.
- Explain the Stress Model.
- Discuss the Theoretical Models of Assault.
- Define how the working environment can affect behavior.
- Configure a safe working environment.
Information provided on this site is for educational purposes. It is not legal advice.